Jenifer was fantastic! We had a large home on large acreage, and she was able to sell it within only 2 months! We did not expect it to move that fast but were pleasantly surprised. Jenifer was extremely responsive and knowledgeable throughout the process, always willing to answer our calls/texts within minutes. If you are looking for a detail-oriented, responsive, hard-working, and friendly realtor, I highly recommend Jenifer. Thank you, Jen, for making this process easy and quick!
We want to take this opportunity to share the great experience we had in both buying and selling our homes with Jen. Jen made this whole experience exceptional. Going into buying and selling for the first time in over 30 years, we were really novice and uncertain, however with Jen's approach to us and teaching us along the journey everything went smoothly and beyond expectations. She was along every step of the way with great insight and market research. She was accessible always and answered all our questions promptly. We highly recommend her.
Jenifer was recommended by a neighbor.Jenifer is professional and friendly.She is easy to work with and provided good advice.The sale of my condo has been a smooth transaction. I rated Jenifer very good,a high mark for me to give.Thank you.
Jenifer was fantastic! We had a large home on large acreage, and she was able to sell it within only 2 months! We did not expect it to move that fast but were pleasantly surprised. Jenifer was extremely responsive and knowledgeable throughout the process, always willing to answer our calls/texts within minutes. If you are looking for a detail-oriented, responsive, hard-working, and friendly realtor, I highly recommend Jenifer. Thank you, Jen, for making this process easy and quick!
Great service and recommend highly!
Great job!
Jennifer and Angie were an amazing team that paid attention to detail and had excellent follow up. I would highly recommend!
Jenifer did an excellent job - professional, courteous, knowledgeable, and efficient!
Jen has now helped me buy two homes and sell one too! I'll go back again if we decide to sell and buy again. She is available all the time, even when she's booked solid. She takes all of your asks into consideration. She is patient, kind, interested, and invested in the experience. We looked at (at least) 2 dozen properties and Jen never looked bored or bothered. Her patience is unwaivering. 10/10 would recommend.
She was professional and very knowledgeable and helped us when we had questions. We never had to wait for her to call us back. I would recommend Jennifer Black and the Black Diamond Group to anyone wanting to sell or buy a home.
Jenifer and team were very efficient and dedicated to getting my property sold.
Jenifer and Angie were always available when we had any questions. Angie sold our previous home and helped us to negotiate on what we just sold. Both Jennifer and Angie are awesome and we hope they have continued success in the future.
Jennifer was the absolute best person we could’ve found to help us with the sale of our mother’s home. She is knowledgeable, friendly, caring, and has an amazing attention to detail.
Excellent service and quick response
The process was seamless. Home presentation was thorough and well detailed. Home sold in 48 hrs and was listed at a strategic price point.
I had a fantastic opportunity working with Jen Black on my recent home purchase in Willoughby, Ohio. Jen presented homes in my price range and met my requirements. The process was efficient, communication was professional with Jen quickly answering questions on the spot. Appointments were always timely, at my convenience and Jen was always prepared to set up additional appointments while we were touring. I ended up wanting to see and purchase a by owner property. Jen far exceeded my expectations by ensuring the owner was willing to work with a realtor; Jen negotiated the working terms up front before we stepped in the door. Documents were prepared and presented immediately upon my decision making. Jen is an experienced professional who knows and understands the real estate process. Going beyond the actual purchase, her team at Howard Hanna offered the services of Homeowners Insurance as well. I basically sat back and reviewed and signed documents. Thank you for your excellent service and the opportunity to work with you and your team.
Jenifer Black is hands down the best realtor. She is an expert at reviewing comps in your neighborhood and pricing your home so you get it sold quickly for the most amount of money. She is patient, kind, and professional. She truly cares about helping her clients and doing what is best for them. Her love for her career really shows. I have worked with her on three transactions and she has gone above and beyond every time. I would highly recommend her to anyone!! Buying and selling can be stressful and she will be there for you every step of the way.
Jenifer was always there to answer our questions or give advice on the purchase of our home. She went out of her way to help us find a home that met our needs. Angie Black was also there to help out and answer our questions. Gary and I got to know them personally and we are so grateful for their expertise.
"Excellent and timely service. Personal touch is what makes this company special."
Jennifer was very informative and kind to me. I am a widow and had to sell my house as part of my downsizing. I had never worked with a realtor before because my late husband and I had always moved with his company taking care of everything whenever my husband was transferred. She walked me through the process as she promised she would. I learned a lot from her and got through everything successfully. She was a double agent as she also found me a condo to buy at the same time.
I absolutely loved working with Jenifer and Angie Black - they are an amazing team!
Excellent job. Made selling my Dad’s house, after he passed away, so easy.
Both Jenifer Black and Angie Black were wonderful to work with. They would go out of their way to show us homes of interest. It was nice getting to know them personally as well.
Best in the business! Efficient and straight forward approach!
Alyson Krasniewski is amazing realtor. We were so lucky to have found her. She was always available, happy and ready to show any house we wanted to see. We saw so many houses and she was there every step with us. We loved working with her.
Jen was great! Happy to have had another opportunity to work with her.
Jenifer did a great job! She responded to questions quickly and thoroughly. She sold our house in 2 days of it being open to the market!
Excellent. Jenifer has great attention to detail and is very proactive, responsive and personable. She goes the extra mile for sure. We've worked with many realtors in the past with various surprises and disappointments along the way. Not the case with Jenifer. I'd strongly recommend her to anyone thinking of buying or selling.
Always a pleasure to work with
Our house buying experience with Jen and the Howard Hanna team was outstanding! She was professional, knowledgeable and down to Earth and made time for us throughout the entire process. She helped alleviate our first-time-buyer anxieties and was there each step of the way to support us and the process. We would offer critical feedback but there really isn't way our experience could've been better, and we're very grateful for that!
Jen was awesome. Got us in to view properties ASAP! Very friendly, helpful, and willing to spend the time with you to construct the best offer.
Personalized care, going the extra mile. Jennifer was there when I needed and helped me make a great decision!
Jenifer helped me sell my mother's home. She met with me several times to offer invaluable advise even before I listed with her. She was quick to get back to me whenever I had questions and made my mom very comfortable with the process. Jenifer is quite knowledgeable and very hard worker. I highly recommend her.
Excellent agent would recommend her to others
Great experience. Jenifer made the stressful situation run smoothly. Very easy to get ahold of and explained the process at each step. Would highly recommend her to all my family and friends.
Jenifer was amazing. She was always quick to get back if I had questions. Every source they use in the process is quick, reliable and thorough. She broke things down so I could understand it all so much easier.
Having used Jen again since 2013, she continues to be the best, patient and understanding and aways has the needed resources to answer a question or solve a problem.
Alyson Krasniewski is an exceptional agent. She communicates well, pays attention to the details and makes the process as stress free as possible. She really goes above and beyond for her clients. Would highly highly recommend
Jenifer was very good in helping us through the process. This was our first sale in over 24 years and I was pleased with the assistance that was provided. Angie and Jenifer were always responsive to my questions, calls, and text messages. Selling a home is an emotional experience after being there many years, she made us comfortable with our decision and experience.
Excellent service throughout the process, completely trusted the team to guide us through the home buying and selling process.
Jen is knowledgeable, available even when juggling multiple clients, professional, friendly...all rolled into a bundle of energy. Jen showed five properties and I bought the one I loved. My home sold in one day. Jen guided me through the entire process. I highly recommend Jen Black!
If I could award more than 5 stars for this review, I would. Working with The Black Diamond Group on the sale of our home was an absolute pleasure. Alyson Krasniewski is a consummate professional and my husband and I couldn't have been more pleased with our experience. Alyson was consistently available to answer all of our questions, explain the process in detail, and advise accordingly. The sale of our house was stressful as we were moving out of state and Black Diamond made the process efficient yet simple! We would HIGHLY recommend this team!
Jen is always professional, giving excellent advice. Her timelines, listing price, and work to do inside and outside to prepare for listing were exactly what was needed. She was always accessible and when needed, calming. I will strongly recommend Jen without reservation to anyone needing the services of a realtor.
Jennifer was absolutely amazing ! She was extremely personable !
Jenifer, I would first like to thank you for taking on a somewhat difficult Real estate deal. We were dealing with a different real estate agent, and it was not a very pleasant experience. When you stepped in, I felt very at ease. The professionalism and the courtesy that you showed us was unsurpassed. In a nutshell - our home ended up selling in basically one day. It was a smooth flawless transaction, and I cannot thank you and Angie enough for the work that you guys did in the extra, extra, extra miles you went to see this deal through. Josh and I are so happy that you were able to step in and get this deal closed so that I can get back to the one of the most important things in my life my husband. Again I cannot thank you and Angie enough for what you guys did and cannot work wait to work with you again in the future.
As we sit in our beautiful house that Kristi Grasnik has done so much to make it our home I just wanted to thank the two people that helped us get here. Angie Black and her daughter Alyson Krasniewski are the realtors that helped us find our dream home. We gave them a difficult task to find a house in a specific area of Mentor that met our families needs. They both guided us through the process with ease. Despite us getting out bid on a few places and an inspection gone wrong they stayed positive and gave us amazing advice. We can never thank the two of you enough! God bless you both! If anyone is in need of people that will put your best interest first instead of just making a sale please message them.
Many thanks to Angie Black and Jennifer Black from the Black Diamond Group on helping us with the purchase of our beautiful new home! Not only did Angie find the perfect home for us, but both of these women helped us every step of the way even to the point of helping us to sign the papers while we were on vacation! Angie was never too busy to answer any questions or take care of any small problems that came up. If any one is looking to buy or sell a home there is none better than the Black Diamond Group!
I could not have hired a harder working team. I gave Jennifer and Angie a very difficult property to market and sell. And they got me a sale within about 60 days and transferred within 40 days. Super job very easy to work with. Thank you.
Angie Black and Alyson Krasniewski were fantastic agents. We worked mostly with Alyson and she was very accommodating to our schedule and worked quickly to get us into homes we wanted to see. They both made buying our first home simple and stress free. They were very friendly and responsive in all communications. I would highly recommend both Angie and Alyson!
Cheryl Pietrafese and Jennifer Black were wonderful to work with! We highly recommend both of them!
Jennifer did a great job in helping me sell my home She kept me informed with every step of the selling process I will recommend her to my family and friends
They were without a doubt the best choice we could have made. They went far above and beyond their duties as our agent and made the process of selling and buying a home as seamless as possible. They always returned calls immediately, stayed in touch through out the entire transaction and were extremely patient in answering all of our questions. If you are in need of a great agent make sure you call Black Diamond Group, you will be glad you did!
Alyson Krasniewski was the best. She was super responsive and easy to work with. She gave every inquiry personal attention. Will use her again and definitely recommend her.
"Very happy working with Jen and Cheryl. Some tough discussions were needed and Jen was there to make them happen."
My husband and I had the pleasure of working with Blair Mooney and her team leader Jenifer Black in the selling of our home and buying of our forever home. I knew Blair as a friend from working in Pediatrics. She was amazing to work with when selling and buying our homes. Blair and Jenifer are both extremely knowledgeable in real estate. They both made themselves available at all times of the day. They were very flexible and always got in touch with us in a timely manner. I would absolutely recommend them to anyone buying or selling their home!
This is the 4th home sale/purchase my family has done with the Black Diamond Group and we will continue to work with them on all future deals without a doubt! Jennifer and her team are caring and helpful throughout the maze of selling and buying. I would not have made it without her! A gem! A True Realtor!
Angie Black was our agent! She was totally committed to selling our home in a very quick and efficient way. She communicated often and followed through in all ways.
Working with Jen was amazing! She helped me to find a home that I, along with my children love. She walked me through everything and made sure that our closing went smoothly. I will definitely refer her to anyone who is looking to buy or sale a home.